Manufacturing Month is a wonderful time to recognize the friendly, and probably familiar, faces of our ACE Customer Success Team!
At Ace Metal Crafts Company, we appreciate our incredible Customer Success Team and the relationships they cultivate every day. They truly embody our Customer-First philosophy - leading each day with responsiveness, trust, and communication. With a combined 47 years of experience with ACE alone, this group of problem-solvers contributes a deep understanding of processes, technologies, and you, our customer.
The ACE Customer Success team, from left to right: Jeff Szczupaj, Kathi Paprzycki, Mark Michalski, Katherine Black, Brian Beglin
14 years with Ace Metal Crafts Company
“I really enjoy working closely with our customers and understanding their challenges and leveraging our amazing people, technologies, and systems to create parts/equipment that produce products that we use in our everyday lives.”
28 years with Ace Metal Crafts Company
“Seeing nothing turning into something and having fun doing it.”
2 years with Ace Metal Crafts Company
“I have always enjoyed making cool stuff, so I love that I can come into work everyday and help to make something really cool. At the end of the day I can go home and point to the things I helped to bring to life and that is one of the most satisfying things in the world to me.”
2 years with Ace Metal Crafts Company
“You can see the results of our team’s hard work from the part’s print to the finished piece.”
1 year with Ace Metal Crafts Company
“What I enjoy most about my career in manufacturing is seeing what our weldments eventually turn into. Whether it is in food packaging and processing, pharmaceutical, or waste water; the raw materials will transform into a product that will help people. It is fun explaining to my kids that, in a way, we made their chicken nuggets, or boxed their cookies!!”